Return & Refund Policy

1. Return Policy

• Returns are accepted within 7 days of delivery specifically for damaged or defective items.
• Items must be unused and returned in their original packaging.
• Proof of damage (such as a photo or video) may be required for return approval.

2. Exchange / Replacement Policy

• Exchange or replacement requests must be submitted within 7 days of delivery.
• Once approved, the replacement product will be dispatched within 2–3 business days.
• Replacement delivery typically occurs within 3–7 business days after we have received and inspected the returned item.
• Overall, replacements usually reach you within 7–10 business days, though timelines may vary by location.

3. Refund Policy

• Once a return request is officially approved, we will process the refund within 3–5 business days.
• The refund will be credited back to your original mode of payment.
• It typically takes 7–10 business days for the credit to appear in your account, depending on your bank or payment provider.
• Please note that shipping charges are non-refundable.

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Policy Timeline Summary

Action	Window / Processing Time
Return/Exchange Request	Within 7 days of delivery
Refund Processing	3–5 business days
Refund Credit to Bank	7–10 business days
Replacement Delivery	7–10 business days total